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Privacy Policy

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Last updated: 1 May 2026

This Privacy Policy explains how JRR Jurek Gas collects, uses and protects personal information when you use our website, contact us, request information or enquire about heating, plumbing, gas, LPG, electrical, heat pump, landlord safety or Legionella risk assessment services.

1. Who we are

JRR Jurek Gas / JRR Heating Plumbing & Electrical LTD provides heating, plumbing, gas and electrical services across Glasgow and surrounding areas.

Address: 6 Lavender Dr, Newton Mearns, Glasgow G77 6AF
Phone: 07933 594255
Website: https://jrrjurekgas.co.uk/

For privacy questions, please contact us through the website contact form or by phone.

2. Information we collect

We may collect the following information when you use our website or services:

  • Name, phone number, email address and contact preferences.
  • Property address, postcode and service area information.
  • Details about the service you need, such as heating, boiler, gas, LPG, plumbing, electrical, heat pump, landlord safety certificate or Legionella risk assessment enquiries.
  • Messages sent through website forms, WhatsApp, email, phone or other contact routes.
  • Any photos, notes or additional details you choose to provide as part of an enquiry.
  • Technical website information such as IP address, browser type, device type, pages visited and cookies where enabled.

3. How we use your information

We use your information to:

  • Respond to enquiries and contact requests.
  • Provide service information, recommendations and quotes.
  • Arrange visits, inspections, installations, servicing, repairs or safety checks.
  • Communicate with you about your enquiry or requested service.
  • Improve our website, customer service and user experience.
  • Meet legal, tax, accounting, safety and regulatory obligations.

4. Quotes and third-party links

Our website may link to related services, including the JRR Boilers website or online boiler quote form. If you use a third-party or separate linked website, the information you submit there may be processed under that website’s own privacy policy.

Please read the relevant privacy policy before submitting information through external websites, quote forms, payment providers or finance providers.

5. Legal basis for using your data

Depending on the situation, we process personal information because:

  • It is needed to respond to an enquiry or provide a service you requested.
  • We have a legitimate business interest in managing enquiries, customers and service requests.
  • We need to comply with legal, tax, accounting, safety or regulatory obligations.
  • You have given consent, for example for certain cookies or optional marketing communications where applicable.

6. Sharing your information

We only share information where necessary. This may include:

  • Engineers, contractors or team members involved in providing the service.
  • Website, hosting, email, analytics, CRM or security service providers.
  • Product suppliers or manufacturers where needed for parts, warranty or installation support.
  • Professional advisers, insurers, accountants or legal advisers.
  • Authorities or regulators where required by law.

We do not sell your personal information.

7. Cookies and analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, improve performance and understand how visitors use the website.

Some cookies are essential for the website to work. Others may be used for analytics or marketing where enabled.

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

8. How long we keep information

We keep information only for as long as reasonably needed for the purpose it was collected.

Quote, enquiry and contact data may be kept so we can follow up, provide service history and improve customer support. Service, invoice, warranty and accounting records may be kept for longer where required by law, tax rules, insurance or business records.

9. How we protect your information

We use reasonable technical and organisational measures to protect personal information. This may include secure website practices, restricted access and trusted service providers.

No website or email system can be guaranteed completely secure, so please avoid sending sensitive information unless needed for the service.

10. Your rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete information where we no longer need it.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled.

To make a request, contact us through the website or by phone. We may need to verify your identity before responding.

11. Links to other websites

Our website may link to third-party websites, related JRR services, quote forms, payment providers, finance providers, manufacturers or social media pages.

We are not responsible for the privacy practices of other websites. Please read their privacy policies before submitting information to them.

12. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.